604 240 6460 ppelletier@telus.net

Workplace Bullying Survey

Zogby Analytics was commissioned by the Workplace Bullying Institute to conduct an online survey of 315 U.S. business leaders in three market areas: San Francisco, New York City and Washington D.C. The survey was completed January 21, 2013. The answers were enlightening.

Which of the following best describes your opinion of “workplace bullying” (repeated abusive conduct, “status-blind harassment” that is currently legal) ?

The percentages for each response option were:

68% agreed – It is a serious problem

17% answered – I never heard of it

15% said – It is irrelevant, a non-issue, bullying affects only children

If so many think it’s a serious problem, why do you think most project managers tell us their organizations are terrible at managing bullying in their workplaces?

Neutrality and Workplace Respect

“If you are neutral in situations of injustice, you have chosen the side of the oppressor. If an elephant has its foot on the tail of a mouse, and you say that you are neutral, the mouse will not appreciate your neutrality”.

Desmond Tutu, Social Rights Activist and retired Archbishop, South Africa

This quote applies to bullies as well as it applies to elephants. Bullying can be as harmful in the workplace and on projects as it is in schools and other areas of soceity causing the well understood harmful physical and emotional impacts plus a long list of challenges for project managers and the organizations where it is taking place. Sadly, the rates of workplace bullying across the globe, despite efforts to eliminate it, are increasingly dramatically. Projects are subsets of workplaces and since project management is, for the most part, an activity that involves working very closely with others, the impact of a bully in a project is potentially lethal to project success.
There is also an important connection between the “Neutrality isn’t an option” expression and ethics. The PMI Code of Ethics and Professional Conduct included as part of the standard for Responsibility the statement “We report any illegal or unethical conduct. ” In other words, the Code says that neutrality isn’t an option.

Other names for "Workplace Bullying"

I received this question from a recent webinar attendee:

“I have been told by a Human Resources Director that workplace bullying is not called bullying but a different term, but I can’t recall it. Do you know the term?”

Some organizations prefer to use more neutral terms and are shy to give workplace bullying such a direct identifier. I can understand this but I must also note that this doesn’t help prevent and address the issue when you water it down using less impactful terminology.

In many organizations, bullying falls into the broader language of a Workplace Respect Policy that stipulates what is unacceptable workplace behavior. With that in mind, I’ve seen organizations call it “workplace disrespect”, “unacceptable workplace behavior”, “workplace harassment”, and “rudeness”.

What is it called in your organization?

Webinar – Bullying in Project Management

Yesterday I hosted a webinar on the global challenge of bullying in project management. 1246 participants from 60 countries made the webinar incredibly engaging and I want to thank everyone for their comments, questions, and feedback. I intend to add posts to respond to some of the great questions and issues raised. I’ also preparing for a follow up webinar – so stay tuned!